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SpinGenie
SpinGenie

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Terms and conditions

1. Legal Status

This Agreement, entered into on 2014  by SpinGenie ("the Company"), governs the use of its online gaming services (the "Services"). The Company is licensed by the Alcohol and Gaming Commission of Ontario (AGCO) to operate a casino in accordance with the laws of Ontario, Canada.

2. Registration and Login Process

To access the Services, Users must register an account. This process includes providing personal information, address verification, and agreeing to these Terms and Conditions.

By registering an account, Users confirm that they are at least 19 years old (or such higher minimum age as may be required by law), have not previously registered on another account with SpinGenie, and understand the jurisdictional restrictions set out in Clause 5 below.

The Company reserves the right to require verification of identity, address, or other information prior to activation of an account.

3. Games and Software Providers

Users can play a wide variety of online games including slots, table games, live casino games, bingo, crash, arcade and instant win games (collectively "Games") provided by several reputable third-party suppliers ("Game Suppliers"). The Company has entered into agreements with the Game Suppliers that contain provisions which comply with applicable laws and regulations.

4. Bonuses and Promotions

The welcome offer for Users includes 108 Free Spins on Thor, given to all new depositors when they make their first cash deposit of at least C$10 (the "Welcome Bonus"). The SpinGenie Welcome Bonus is subject to the conditions outlined in Clause 7 below.

Other promotional offers may be made from time-to-time by the Company. Details of these will appear in our promotions section or through notifications, and you should read them carefully before participating as they are likely to have their own terms and conditions ("Bonus Terms").

5. VIP and/or Loyalty Program

Users can earn points for playing on certain Games which contribute towards becoming a member of the Company's loyalty program (the "VIP"). The rules of this scheme will be notified to Users when they become a VIP Member.

6. Payment Methods and Banking Terms

Deposits into your account with us may be made by credit or debit card, using Interac Online or Paysafecard or other approved methods ("Deposit Method").

Withdrawals from your account can also only be made through one of these Deposit Methods (the "Withdrawal Method").

7. Key Terms and Conditions

The following are certain key terms and conditions:

  • Maximum bet is C$5 or 10% bonus, whichever is lower
  • Wagering requirement for the Welcome Bonus: 60x winnings
  • If a withdrawal exceeds C$50,000 per day, this will be split into multiple transactions

You may also set limits on your account to restrict how much you deposit and bet. You can do this in our "Account Restrictions" page.

8. Mobile and Technical Features

The Services are accessible through the Company's mobile app which is available for iOS and Android devices ("App"). Our App allows Users to access a wide range of Games, plus other features like Deposit/Withdrawal options, Account Information, Bonus History, and our Responsible Gaming Tools.

You can also use any modern smartphone or tablet in your internet browser. This will allow you to play many of the same games that are available through our mobile app, as well as access all of your account management options online.

9. Security and Fair Play

The Company has implemented technical measures intended to ensure a safe and fair gaming environment for its Users ("Security Measures"). The Services use 128-bit Secure Sockets Layer (SSL) encryption technology that is widely regarded as the most secure in existence.

All Games have been developed by reputable third-party Game Suppliers who are regulated in accordance with their laws. These suppliers also test all of our games regularly to ensure fairness and randomness. The Company itself has no involvement in determining the outcome of any game.

10. Responsible Gambling Features

We have a number of tools designed to help Users manage their gaming more responsibly, these include:

  • Setting deposit limits
  • Taking time-outs or temporary self-exclusion from your account (see Clause 13 below)
  • Permanently banning yourself from our Games (this will prevent access to all services including playing and betting)

If you are experiencing problems with gaming (or have done in the past), please refer to section 12 below which lists organisations that offer help for responsible gambling.